Payments and cancellation policy (terms and conditions)
Below are Parent Partner’s terms and conditions of business.
1) 100% refund for cancellations made more than 21 days prior to the event date.
2) 50% refund for cancellations made between 8 and 21 days prior to the event.
3) No refund for cancellations within 7 days of the event starting.
4) Clients may transfer to a later date subject to a £5 per ticket admin fee for our open courses. If your baby arrives early preventing you from attending, transfer to a later course will be free of charge.
5) Payments are by BACS in advance of the course, online via Eventbrite or by cash on the day.
6) For private groups, the course booker is responsible for the entire cost of the course based on the agreed numbers at the time of booking. No-shows on the day will remain chargeable where payment is being made in cash on the day. Clients may vary the course numbers without penalty up to 7 days prior to the event, subject to the minimum (6) and maximum (16) being adhered to.
For more information, please get in touch via our contact form or call 07789 928530.